Business Consulting
Defining a business's transformation imperative begins with assessing its goals and the environment in which it operates. Emalgam' Business Consulting services help enterprises envision innovative business models and provide advice on how to best achieve adoption. We have the skills and resources to help organizations define, measure, and successfully manage their journey to business transformation.

Business Process Management
Business Change Management
Program Management

Client Challenges

• Increasing competition
• Cost pressures
• Accelerating time-to-market demands and stringent regulations
• Resistance to change from employees

What Emalgam Provides
Our Business Consulting Services include:

Business Process Management
Emalgam Business Process Management helps enterprises realize their vision of a process-managed organization by defining agile business processes, making a fast and positive impact, while enabling result-focused technology integration. Emalgam' services include:

• Envision BPM: identifying the organization's business needs and defining a robust strategy and actionable "take-off plan"
• Enable BPM: defining agile and efficient business processes to build competitive advantage
• Realize BPM: ensuring result-focused technology integration through business processes, deploying a BPM suite, and establishing continuous process optimization

Business Change Management
Emalgam Change Management focuses on people to ensure that change is brought about smoothly, effectively, and with minimum resistance. Our Change Management activities are directed toward the identification and mitigation of the people-oriented risks associated with accomplishing the change objectives. Our four-phase process includes:

• Creating awareness: bringing common understanding of intended change aligned with individual values and ensuring that the knowledge about the change has occurred
• Building acceptance: creating environments conducive to change in mindsets and sense of ownership to gain positive perception on the change initiative
• Accomplishing adoption: transferring ownership of the change program to the business through institutionalization and internalization
• Achieving assimilation: coaching, problem solving, and addressing persistent pockets of resistance
• As global organizations strive to align business and IT strategies and derive maximum value from their IT investments, they need optimal program management frameworks and skills to meet their investment goals.

Program Management
Emalgam Program Management helps organizations efficiently manage project portfolios to successfully execute investment strategies. Emalgam provides enterprises with the structure, processes, and tools to achieve alignment between strategy and execution required for implementing and delivering organizational change. Emalgam' services include:

• Program Design and Mobilization: identifying, planning and organizing business activities
• Program Management and Delivery: delivering business advantage and shareholder value
• Program Health-check: giving an impartial view of program status
• Program Rescue: delivering guidance to turnaround failing programs
• Project Management Office and Program Management Services: establishing working PMOs
• Program Portfolio Optimization: ensuring optimum balance between projects

Business Value
Emalgam Business Consulting allows you to achieve the agility, flexibility and adaptability that are essential to succeed in today’s highly competitive global market.

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IT Consulting
To enable success, Emalgam helps create strategies that transform enterprises by aligning IT strategy and priorities to their business objectives. We deliver practical advice and fast-performing solutions by leveraging our industry insight and unrivalled technology expertise.

• Architecture and Technology
• Information Risk Management
• Infrastructure Services
• IT Process and Service Management
• IT Strategy and Governance
• Master Data Management
• Performance Engineering Solutions

Client Challenges
Using IT strategically to sustain competitive edge
Ensuring that IT priorities effectively support business strategy

What Emalgam Provides
Emalgam' IT Consulting services include the following:

Architecture and Technology
Emalgam guides businesses through the definition, deployment, and governance of their enterprise and domain architectures, while systematically analyzing change drivers to connect business requirements to adequate IT capabilities. Our holistic approach to IT Architecture encompasses multiple dimensions: business architecture, information architecture, application architecture, technical architecture, implementation architecture, and operations architecture. Emalgam’ Architecture and Technology services include:

• Enterprise Architecture Consulting includes Enterprise Architecture Review and IT Roadmap Definition and Enterprise Architecture Deployment.
• Service Oriented Architecture (SOA) includes SOA Assessment , SOA Strategy - Formulation and Planning , SOA Architecture Roadmap for transitioning to a Service-Oriented Enterprise (SOE), and SOA Value Measurement

Information Risk Management
Emalgam provides Information Risk Management services for all information security lifecycle management phases, including Assess, Architect, and Manage. We help enterprises create a risk-minimal organization by focusing on technology, new business models, regulatory compliance requirements, and environmental risks management. Emalgam' Information Risk Management services include:

• Application and Network Security
• Identity and Access Management Compliance Audits and Management Business Continuity and Disaster Recovery
• Security for web services and SOA
• Security and Privacy Architecture Reviews and Risk mitigation controls
• Managed Security Services (MSS)
• Physical and Environmental Security Infrastructure Services

Transform your enterprise by leveraging our core technology expertise and industry insight. Emalgam will help you design optimal infrastructures that support business and IT alignment while delivering lean cost-to-value investments. Services in this area are divided into the following categories:

• Cost-Focused: TCO Assessment, Data Center consolidation Assessment, Asset Rationalization Assessment, Infrastructure Services, Out-sourcing Roadmap Definition
• Risk-Focused: Sun-Setting Solution Architecture
• SLA-Focused: High Availability Assessment, Business Continuity Plan (BCP) Assessment
• Value-Focused: SOI Assessment, Virtualization Strategy Assessment, Archival Process Architecture, ILM Strategy
• Change-Focused: Capacity / Resource Utilization Assessment, Network Infrastructure Design Assessment

IT Process and Service Management
Emalgam' IT Process and Service Management provides measurable business benefits by improving IT process maturity. Our expertise includes IT Development and Support process improvement, using Six Sigma rigor and agility in distributed development. We use a unique blend of process, technology, organizational capabilities, and people to deliver robust methodologies and consistent processes. Our services in this area include:

• Gap Analysis and Appraisals
• Systemic Model Based Process Improvements
• Quantified Improvements using Six Sigma Rigor
• Next Generation Software Methodology

IT Strategy and Governance
Using expertise and insight gained from engagements with global market leaders, Emalgam delivers result-oriented solutions to facilitate business IT alignment, value maximization, while making organizations compliant and secure. To ensure increased accountability, agility and improved business results, IT Strategy and Governance frameworks help organizations govern and manage priorities, people and processes and run IT like business. Emalgam’ services include:

• StrategizeIT
• GovernIT
• SecureIT
• MeasureIT
• MaxIT

Master Data Management
Quality data, consistent across the enterprise, can drive significant business benefits. From enabling intelligent business decisions to ensuring customer delight and regulatory compliance, it can positively impact your organization. Efficient processes and effective governance are critical to achieving this goal.

Emalgam offers Master Data Management strategies and solutions to give you the insight and tools to reap benefits through a single and consistent 360-degree view of data across your enterprise.

Emalgam' focused Master Data Management Solutions are supported by dedicated Centers of Excellence with a multidisciplinary resource pool. In coalition with best-in-class technology vendors and strategic alliance partners, our MDM Solution capabilities span:

• Consulting
• Data Strategy
• Architecture
• Implementation
• Support

Performance Engineering Solutions
Emalgam' Performance Engineering services address systems performance management as part of the development, maintenance, and production lifecycle. Our holistic approach covers system resource consumption, applications bottlenecks, and user demand/workload. We establish the correlation between these key elements to identify bad performance root causes and define the necessary corrections. Emalgam' services include:

• Requirements
• analysis
• Architecture and design
• Implementation Testing
• Monitoring and tuning the hardware for capacity over time

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Business Solutions
Emalgam’ Business Solutions bring the right mix of insight and capabilities to ensure that customers reach their strategic objectives. This discipline focuses on delivering Process Value Stream Improvement, with the objective of an end-to-end process integration approach.

Client Challenges
Overcoming the challenges faced in managing business strategy, change, motivation, and processes in order to achieve an efficient work culture and maximum ROI

What Emalgam Provides
E-channel
Emalgam’ E-Channel solution addresses end-to-end data and process integration needs, helping companies define and introduce innovative business models to transform how they operate.

OptimizeIT
Emalgam' consulting expertise combined with its IT capabilities helps enterprises transform IT into a lean and high performing organization. Our framework provides a systematic examination of the entire IT organization to reveal cost reduction opportunities, and improve utilization and services:

• Demand Optimization
• Workforce Harmonization
• Process Improvements
• Systems Rationalization
• Sourcing Optimization
• Post-Merger and Acquisition
• IT integration

Newly formed organizations that result from mergers and acquisitions (M&A) are often burdened with disparate and redundant systems, processes, and IT infrastructure across various business units, reducing efficiency and increasing IT service costs. Emalgam helps enterprises manage their post-merger and acquisition IT Integration:

• Pre-Deal Due Diligence: “As-is” assessment of technology capabilities, Business Processes and Organization's Readiness to be acquired
• Post-Deal Due Diligence: “As-Is” study of technology, processes and organization culture of both companies to define “To Be” state of target enterprise based on merger business goals
• Integration Execution: Managing planned business transition and human aspect of change during implementation of IT integration projects

Service Oriented Architecture (SOA)
Enterprises can be convinced of the benefits of SOA but unsure on how to progressively move towards a Service Oriented Enterprise. To reap the full benefits of SOA, enterprises need to define the following:

• SOA application areas within an enterprise
• How to enable applications and build a process-aligned business enterprise
• The right time for a particular SOA project

Emalgam helps companies transform to a Service Oriented Enterprise through our offerings in the strategy, implementation, measurement and governance phases of an SOA program:

• Strategy: SOA Architecture Planning, Service Discovery
• Implementation: Service Definition & Cataloging, Service Mosaic Creation, SOA Platform Realization
• Measurement: Risk Management, Value Management, Enterprise SOA Assessment
• Governance: Structure and process definition

Utility Computing
Enterprises are increasingly trying to move away from dedicated servers to a virtual world of shared capacity, dynamically managed to meet demand in real time. Emalgam helps them validate their Utility Computing model to enable seamless alignment of IT with business objectives and build a sustainable cost-optimized and responsive organization.

Business Value

• Speed-to-value
• Improved flexibility
• Cost-effectiveness with right-cost-of-ownership

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